FAQ
Orders
Most orders will be picked up from the warehouse about 2 business days once placed. If meet any holiday and weekend, discount or a new arrival launch, we need a couple extra days to catch up with packaging.
Hello,if your order has not yet shipped,please email promptly by export4@v-camp.cn. We’ll do our best to satify your request, but it is not workable to revise or cancel once an order has been submitted!
If your order has not yet shipped,please email promptly by export4@v-camp.cn with your updated address. But it is not workable to revise or cancell cancel once an order has been delivered!
We do not offer customization for retail. If you’re looking to cooperate on a large project,for exsample MOQ need 300pcs per color per size,please reach out to us at export4@v-camp.cn!
Shipping
Please visit our Shipping Page for the charge details.
As soon as your order ships, you can view the tracking number(s) provided, you can use it track your order by visiting the carrier's website.
Products
All products are taken pictures by physical, make colour modulation according to physical item. If resulting in color difference between the physical and the picture, never worry that woul be a quality problem.The actual color to receive the goods prevail,since does not exclude due to light, display contrast different color deviation and personal color understanding of different factors.
We strive to replenish all out-of-stock items as soon as possible, but we don’t have exact dates for each items depend on different workmanship. If you’re waiting on a specific item, many thanks for your patience and please be sure to click ‘Notify Me When Available’ on the product’s page, and sign up to receive an email when it’s back in stock!